Official Policy
Last Updated: July 1, 2025
This Privacy Policy explains how 30jil collects, processes, stores, and protects the personal information you share with us when you use our platform. By registering or continuing to use 30jil, you agree to the practices described here.
1. Who We Are
30jil is a licensed online gaming and entertainment platform operating at https://30jil.app, serving players across the Philippines. We operate in accordance with applicable Philippine laws, including Republic Act No. 10173, also known as the Data Privacy Act of 2012, and we are committed to protecting every player's personal information with the highest standard of care.
When we say "30jil," "we," "us," or "our" in this Privacy Policy, we're referring to the operators of https://30jil.app. When we say "you" or "your," we mean you — the kabayan using our services, whether you're placing bets, playing Tongits, or watching your Pusoy hand unfold.
2. What Information We Collect
We only collect information that is necessary to provide you with a safe, smooth, and personalised gaming experience. The types of personal information we collect include:
2.1 Information You Provide Directly
- Account registration data: Full name, date of birth, email address, mobile number, and username.
- Identity verification: Government-issued ID (e.g., PhilSys, passport, driver's licence) used to comply with Know Your Customer (KYC) requirements under Philippine gaming regulations.
- Financial information: GCash, Maya, GrabPay, Coins.ph, or bank account details (BDO, BPI, UnionBank, etc.) for processing deposits and withdrawals in Philippine Peso (₱). We never store full card numbers on our servers.
- Communications: Any messages you send to our customer support team.
2.2 Information Collected Automatically
- IP address and approximate geolocation (to verify you're accessing from the Philippines)
- Device type, operating system, and browser version
- Pages visited, session duration, and in-game activity logs
- Cookies and similar tracking technologies (see Section 7 for details)
2.3 Information from Third Parties
In some cases, we may receive information about you from payment processors (e.g., when verifying a GCash transaction) or identity verification partners. We only request the minimum data needed for the specific purpose.
3. How We Use Your Information
Your data is used for specific, legitimate purposes — nothing more. Here's exactly how we use the information we collect:
- Account management: To create and maintain your 30jil account, process logins, and keep your profile up to date.
- Payment processing: To facilitate deposits and withdrawals through your preferred Filipino payment channel, and to prevent fraud.
- Identity verification: To comply with KYC and Anti-Money Laundering (AML) obligations required by Philippine gaming authorities.
- Customer support: To respond to your inquiries, resolve disputes, and improve your experience on the platform.
- Personalisation: To tailor game recommendations, promotions, and VIP offers based on your preferences and activity.
- Security and fraud prevention: To detect and block suspicious activity, protect accounts, and maintain platform integrity.
- Legal compliance: To meet our obligations under Philippine law, including the Data Privacy Act and gaming regulations.
- Marketing communications: To send you promotional offers, bonuses, and updates — but only if you have opted in to receive them.
4. Legal Basis for Processing
Under the Data Privacy Act of 2012 and its implementing rules, 30jil processes your personal data on the following legal bases:
- Contractual necessity: Processing needed to fulfil your player account agreement with us.
- Legal obligation: Processing required to comply with Philippine law (e.g., AML checks, regulatory reporting).
- Legitimate interests: Processing for fraud prevention, platform security, and improving our services — balanced against your rights.
- Consent: For marketing communications and optional data uses, we rely on your explicit opt-in.
5. Data Sharing and Disclosure
We do not sell your personal information. Period. We may share limited data with trusted third parties only in these specific situations:
- Payment providers: GCash, Maya, GrabPay, Coins.ph, InstaPay/PESONet partners, BDO, BPI, UnionBank, and Visa/Mastercard processors — solely to complete your transactions.
- Identity verification partners: Third-party KYC services used to verify government IDs during account setup.
- Cloud infrastructure providers: Hosting and database providers under strict data processing agreements that prohibit independent use of your data.
- Regulatory authorities: The National Privacy Commission (NPC), PAGCOR, or other government agencies when required by law or court order.
- Professional advisers: Lawyers, auditors, and accountants, under confidentiality obligations.
All third-party service providers are contractually required to handle your data securely and only for the purposes we specify.
6. Data Retention
We keep your personal information only as long as necessary to deliver our services and meet our legal obligations. Here's a general guide:
- Active accounts: Data is retained for the lifetime of your 30jil account.
- Closed accounts: Core account and transaction records are retained for a minimum of five (5) years after account closure, in line with Philippine AML and gaming regulations.
- KYC documents: Stored for at least five (5) years post-account closure.
- Support communications: Retained for two (2) years unless a longer period is needed for dispute resolution.
- Marketing data: Deleted or anonymised as soon as you withdraw consent.
7. Cookies and Tracking Technologies
30jil uses cookies and similar technologies to make the platform work properly, remember your preferences, and understand how players use the site. Here's what we use:
- Essential cookies: Required for login sessions, security tokens, and basic platform functionality. You cannot opt out of these.
- Analytics cookies: Help us understand which features players use most so we can improve. Data is aggregated and anonymised.
- Preference cookies: Remember your language, game settings, and display preferences.
- Marketing cookies: Used to show you relevant promotions on and off 30jil. You can opt out via your browser settings or our cookie banner.
You can manage or delete cookies through your browser settings at any time. Note that disabling essential cookies may affect platform functionality.
8. Your Rights Under the Data Privacy Act
As a data subject under R.A. 10173, you have the following rights — and we make it easy to exercise all of them:
- Right to be informed: Know what data we collect and how it's used (that's what this policy is for).
- Right to access: Request a copy of the personal data we hold about you.
- Right to rectification: Ask us to correct any inaccurate or outdated information.
- Right to erasure ("right to be forgotten"): Request deletion of your data, subject to legal retention requirements.
- Right to object: Opt out of specific types of processing, including direct marketing.
- Right to data portability: Request your data in a structured, machine-readable format.
- Right to lodge a complaint: File a complaint with the National Privacy Commission (NPC) if you believe your rights have been violated.
To exercise any of these rights, email us at support@30jil.app. We will respond within 15 working days.
9. Security Measures
Protecting your data is not just a checkbox for us — it's a core part of how 30jil operates. Our security measures include:
- 256-bit TLS/SSL encryption for all data in transit
- AES-256 encryption for sensitive data stored at rest
- Multi-factor authentication (MFA) available for all accounts
- Regular penetration testing and vulnerability assessments
- Strict role-based access controls — only authorised personnel can access your data
- 24/7 automated monitoring for suspicious activity and data breach attempts
In the unlikely event of a data breach that affects your rights and freedoms, we will notify you and the National Privacy Commission within 72 hours of discovery, as required by law.
10. Children's Privacy
30jil is strictly for users aged 21 years and above. We do not knowingly collect personal information from anyone below the legal gaming age in the Philippines. If we discover that a minor has registered an account, we will immediately close the account and delete all associated data. If you believe a minor is using our platform, please report it to support@30jil.app right away.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we'll let you know via email or a prominent notice on the platform — at least 15 days before the changes take effect. The "Last Updated" date at the top of this page always reflects the most current version.
Your continued use of 30jil after the effective date of any changes means you accept the updated policy. If you disagree with the changes, you may close your account before the effective date.
12. Contact Our Data Protection Officer
If you have questions, concerns, or requests related to your privacy or personal data, reach out to us:
- Email: support@30jil.app
- Website: https://30jil.app
- Response time: Within 15 business days
You also have the right to escalate complaints directly to the National Privacy Commission (NPC) of the Philippines at www.privacy.gov.ph.
